Building Winning Relationships JAN 2022

Includes a Live Event on 01/10/2022 at 12:30 PM (EST)

Explore and practice the important concepts of client relationship management in this highly interactive seminar. Learn strategies and techniques for initiating, maintaining, and enhancing long-term, mutually beneficial, trust-based relationship with clients. Topics include strategies to better understand clients, the complexities of building enduring trust, the impact of developing effective verbal and non-verbal communication styles and skills, the keys to creating and communicating real professional and personal value, a model for handling resistance, and tips for expanding relationships. Participants will leave the session invigorated and armed with practical ways to improve their professional and personal relationships.

Key:

Complete
Failed
Available
Locked
Session 1
09/08/2021 at 9:45 AM (EDT)   |  90 minutes
09/08/2021 at 9:45 AM (EDT)   |  90 minutes
Session 2
01/10/2022 at 12:30 PM (EST)   |  90 minutes
01/10/2022 at 12:30 PM (EST)   |  90 minutes
Seminar Survey - Paul Petricca
7 Questions
Building Winning Relationships - Assessment
15 Questions  |  3 attempts  |  12/15 points to pass
15 Questions  |  3 attempts  |  12/15 points to pass Complete the following assessment of knowledge.
Building Winning Relationships - Certificate of Completion
3.00 hours credits  |  Certificate available
3.00 hours credits  |  Certificate available