Optimizing Service Delivery and Outsourcing May 17-23, 2024 (Virtual)

Includes Multiple Live Events. The next is on 05/17/2024 at 11:00 AM (EDT)

Recorded On: 05/16/2024

Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing the ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed and exercises will deepen learner understanding of how to: Assess service delivery models, Prepare an outsourcing strategy, Execute an outsourcing process, Manage a successful service delivery relationship

Key:

Complete
Failed
Available
Locked
Optimizing Service Delivery & Outsourcing - Pre Seminar Video Assignment
Open to view video.
Open to view video. Please view the video prior to the first day of the seminar
You must register to access.
Day 1
05/17/2024 at 11:00 AM (EDT)  |  270 minutes
05/17/2024 at 11:00 AM (EDT)  |  270 minutes
You must register to access.
Day 2
05/21/2024 at 11:00 AM (EDT)  |  270 minutes
05/21/2024 at 11:00 AM (EDT)  |  270 minutes
You must register to access.
Day 3
05/23/2024 at 11:00 AM (EDT)  |  270 minutes
05/23/2024 at 11:00 AM (EDT)  |  270 minutes
You must register to access.
Seminar Survey - 2 Faculty
8 Questions
8 Questions
You must register to access.
Optimizing Service Delivery & Outsourcing - Assessment
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail Complete the following assessment.
You must register to access.
Optimizing Service Delivery & Outsourcing - Certificate of Completion
12.00 hours credits  |  Certificate available
12.00 hours credits  |  Certificate available Upon successful completion of the assessment for this course you will be prompted to print/save a certificate of completion.
You must register to access.