Optimizing Service Delivery and Outsourcing October 31-November 1, 2022 (Chicago)

Includes a Live Event on 11/01/2022 at 8:00 AM (EDT)

Recorded On: 05/28/2019

Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing the ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed and exercises will deepen learner understanding of how to: Assess service delivery models, Prepare an outsourcing strategy, Execute an outsourcing process, Manage a successful service delivery relationship

Key:

Complete
Failed
Available
Locked
Optimizing Service Delivery & Outsourcing - Pre Seminar Video Assignment
Open to view video.
Open to view video. Please view the video prior to the first day of the seminar
Day 1
10/31/2021 at 8:00 AM (EDT)   |  480 minutes
10/31/2021 at 8:00 AM (EDT)   |  480 minutes
Day 2
11/01/2022 at 8:00 AM (EDT)   |  480 minutes
11/01/2022 at 8:00 AM (EDT)   |  480 minutes
In-Person Seminar Survey
9 Questions
Optimizing Service Delivery & Outsourcing - Assessment
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail Complete the following assessment.
Optimizing Service Delivery & Outsourcing - Certificate of Completion
Live Viewing: 12.00 hours credits and certificate available
Live Viewing: 12.00 hours credits and certificate available Upon successful completion of the assessment for this course you will be prompted to print/save a certificate of completion.