Building Winning Relationships SEP 2024

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Explore and practice the important concepts of client relationship management in this highly interactive seminar. Learn strategies and techniques for initiating, maintaining, and enhancing long-term, mutually beneficial, trust-based relationship with clients. Topics include strategies to better understand clients, the complexities of building enduring trust, the impact of developing effective verbal and non-verbal communication styles and skills, the keys to creating and communicating real professional and personal value, a model for handling resistance, and tips for expanding relationships. Participants will leave the session invigorated and armed with practical ways to improve their professional and personal relationships.

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Live Session
09/18/2024 at 12:00 PM (EDT)  |  Recorded On: 09/18/2024
09/18/2024 at 12:00 PM (EDT)  |  Recorded On: 09/18/2024 Two 90 minute sessions, with a 30 min break.
Seminar Survey - Paul Petricca
7 Questions
Building Winning Relationships - Assessment
15 Questions  |  3 attempts  |  12/15 points to pass
15 Questions  |  3 attempts  |  12/15 points to pass Complete the following assessment of knowledge.
Building Winning Relationships - Certificate of Completion
3.00 hours credits  |  Certificate available
3.00 hours credits  |  Certificate available