Explore and practice the important concepts of client relationship management in this highly interactive seminar. Learn strategies and techniques for initiating, maintaining, and enhancing long-term, mutually beneficial, trust-based relationship with clients. Keywords: Client Relationship Management, CRM, Communication Effectiveness, Relationships

Develop awareness of similarities and differences between conceptual, analytical and operational strategy in this 3-part seminar. Leave with more confidence and skill to apply appropriate strategical approaches to daily work. Keywords: Strategic Thinking, Strategy, Results Orientation, Analytics, Vision, Mission, Targets, Metrics

Picture a workplace where trust is unquestioned, commitments are clear, personal responsibility is high, people take ownership of problems, and mistakes are treated as opportunities to improve rather than reasons to blame. These conditions are the cornerstone of a positive work environment. Those are the benefits of accountability at work. Keywords:Accountability, Interpersonal Awareness, Productivity, Commitment, Engagement, Results Orientation, Leadership & Accountability, Communication

Strong leadership is critical for organizations. This course will help you adopt qualities of an effective leader, facilitate meetings smoothly, engage in constructive one-on-one conversations and build rapport among colleagues. Keywords: Leadership, Communication, Team Building, Influencing/Negotiating,

This program uses workplace simulation, self-assessments, and small group discussions to help you recognize and overcome complex communication issues and enhance your ability to communicate effectively at work and beyond. Keywords: Communication, communication effectiveness

The flip side of every problem is the opportunity to devise a solution. Corporate real estate professionals who learn to counter challenges with creativity will boost their value to their corporations. Learn how to modify your mindset and apply creativity enhancing techniques. Keywords: Problem Solving, Communication Effectiveness

Highly engaged employees are emotionally committed to their organization’s goals and use their discretionary effort to go the extra mile on behalf of their organization. However only about one-third of the workforce is engaged. How can you engage employees? Keywords: Engagement, Management Strategies, Effective Communication, Productivity,

Financial statements and instruments reveal important information about your organization’s financial health by highlighting areas where your organization performs well and areas where there are opportunities for improvement. By learning how to read and interpret a few basic financial instruments, you can recognize opportunities to increase revenue and shave expenses, thus increasing your value to the organization. Keywords: Finance, Career Skills

Credibility is about earning trust and confidence. For others to recognize you as a person of character, a trusted adviser, and an admirable leader – credibility is your path to victory. Keywords: Credibility, Leadership, Communication, Ethics

This course is designed to help organizations reshape their thinking on innovation and will teach you to understand different elements of creativity, how to build ideas in a group, how to let innovation flow without directives, and how to draw out creative ideas from new sources. Keywords: Creativity, Innovation, Driving Results, Team building

Career success becomes increasingly attributable to how well you apply essential interpersonal, emotional, and social skills. Ability to master “soft skills” will determine whether you are able to lead well. Keywords: Leadership, Communication, Coaching, Feedback, Influence

Career success becomes increasingly attributable to how well you apply essential interpersonal, emotional, and social skills. Ability to master “soft skills” will determine whether you are able to lead well. Keywords: Leadership, Communication, Coaching, Feedback, Influence