Introduction to Service Delivery and Outsourcing SEP 2025

Includes a Live Web Event on 09/12/2025 at 4:00 AM (EDT)

Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed, and individual and small group activities will deepen the participants’ understanding of service delivery and outsourcing.

Key:

Complete
Failed
Available
Locked
Content Authorization and Release
Agree to terms to continue.
Agree to terms to continue. This seminar will be recorded and made available to others who were not in attendance. The your name will appear in the attendee list, all comments you make in the chat window, and all comments made via audio will be included in the recording. To participate in this seminar, please read and acknowledge the terms by clicking the button to the right. If you do not agree, please log out. You may participate in this seminar via recording it has been released.
You must register to access.
Session 1 - Introduction to Service Delivery and Outsourcing
09/10/2025 at 4:00 AM (EDT)  |  Recorded On: 09/10/2025  |  120 minutes
09/10/2025 at 4:00 AM (EDT)  |  Recorded On: 09/10/2025  |  120 minutes QPCR 4 hour seminar
You must register to access.
Session 2 - Introduction to Service Delivery and Outsourcing
09/12/2025 at 4:00 AM (EDT)  |  120 minutes
09/12/2025 at 4:00 AM (EDT)  |  120 minutes QPCR - 4 hour seminar
You must register to access.
Seminar Survey - 1 Faculty
7 Questions
7 Questions
You must register to access.
Introduction to Service Delivery & Outsourcing - Assessment (2025)
10 Questions  |  3 attempts  |  8/10 points to pass  |  Graded as Pass/Fail
10 Questions  |  3 attempts  |  8/10 points to pass  |  Graded as Pass/Fail Please complete the following
You must register to access.
Introduction to Service Delivery and Outsourcing - Certificate of Completion
4.00 hours credits  |  Certificate available
4.00 hours credits  |  Certificate available Upon successful completions of the assessment for this course you will be prompted to print/save a certificate of completion.
You must register to access.