Introduction to Service Delivery and Outsourcing SEP 2025
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Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed, and individual and small group activities will deepen the participants’ understanding of service delivery and outsourcing.
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Session 1 - Introduction to Service Delivery and Outsourcing
09/10/2025 at 4:00 AM (EDT) | Recorded On: 09/10/2025 | 120 minutes
09/10/2025 at 4:00 AM (EDT) | Recorded On: 09/10/2025 | 120 minutes
QPCR 4 hour seminar
Session 2 - Introduction to Service Delivery and Outsourcing
09/12/2025 at 4:00 AM (EDT) | Recorded On: 09/12/2025 | 120 minutes
09/12/2025 at 4:00 AM (EDT) | Recorded On: 09/12/2025 | 120 minutes
QPCR - 4 hour seminar
Introduction to Service Delivery & Outsourcing - Assessment (2025)
10 Questions | 3 attempts | 8/10 points to pass | Graded as Pass/Fail
10 Questions | 3 attempts | 8/10 points to pass | Graded as Pass/Fail
Please complete the following
