Optimizing Service Delivery and Outsourcing OCR 26-27 2025 (Anaheim)

Includes Multiple Live Events. The next is on 10/26/2025 at 8:00 AM (PDT)

Recorded On: 03/07/2024

Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing the ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed and exercises will deepen learner understanding of how to: Assess service delivery models, Prepare an outsourcing strategy, Execute an outsourcing process, Manage a successful service delivery relationship

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Optimizing Service Delivery & Outsourcing - Pre Seminar Video Assignment
Open to view video.
Open to view video. Please view the video prior to the first day of the seminar
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Live In-Person Event Day 1
10/26/2025 at 8:00 AM (PDT)   |  8 hours
10/26/2025 at 8:00 AM (PDT)   |  8 hours
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Live In-Person Event Day 2
10/27/2025 at 8:00 AM (CDT)   |  8 hours
10/27/2025 at 8:00 AM (CDT)   |  8 hours
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Verification Code
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Enter code to continue. Your Faculty will provide you with this code toward the end of the second day of the seminar. This unlocks the evaluation and assessment, which are required to earn credit for this course.
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In-Person Seminar Survey - 2 Faculty
8 Questions
8 Questions
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Optimizing Service Delivery & Outsourcing - Assessment (2025)
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail
25 Questions  |  3 attempts  |  20/25 points to pass  |  Graded as Pass/Fail Complete the following assessment.
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Optimizing Service Delivery & Outsourcing - Certificate of Completion
12.00 hours credits  |  Certificate available
12.00 hours credits  |  Certificate available Upon successful completion of the assessment for this course you will be prompted to print/save a certificate of completion.
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