Introduction to Service Delivery and Outsourcing NOV 2026

Includes Multiple Live Events. The next is on 11/16/2026 at 12:00 PM (EST)

Successful partnerships that strategically outsource services to leverage a vendor's specialized experience, operating efficiencies, and economies of scale will be explored. Best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing ongoing relationships will be shared. Various models, approaches, strategies, compensation structures, and metrics will be discussed, and individual and small group activities will deepen the participants’ understanding of service delivery and outsourcing.

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Session 1 - Introduction to Service Delivery and Outsourcing
11/16/2026 at 12:00 PM (EST)  |  120 minutes
11/16/2026 at 12:00 PM (EST)  |  120 minutes QPCR 4 hour seminar
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Session 2 - Introduction to Service Delivery and Outsourcing
11/16/2026 at 2:00 PM (EST)  |  120 minutes
11/16/2026 at 2:00 PM (EST)  |  120 minutes QPCR - 4 hour session
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Seminar Survey - 1 Faculty
7 Questions
7 Questions
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Introduction to Service Delivery & Outsourcing - Assessment (2026)
10 Questions  |  3 attempts  |  8/10 points to pass  |  Graded as Pass/Fail
10 Questions  |  3 attempts  |  8/10 points to pass  |  Graded as Pass/Fail Please complete the following
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Introduction to Service Delivery and Outsourcing - Certificate of Completion
4.00 hours credits  |  Certificate available
4.00 hours credits  |  Certificate available Upon successful completions of the assessment for this course you will be prompted to print/save a certificate of completion.
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