Resolving Conflict at Work
When it comes to workplace battles, there are more and better options than fight or flight. This course will teach you constructive ways of dealing with the kinds of conflicts that are bound to arise among your CRE teammates and the internal clients you serve.
Once you have completed this course, you'll be able to:
Acknowledge and work with individuals with different perspectives and opinions than your own.
Build positive business relationships and avoid unnecessary conflict.
Apply effective conflict resolution steps when conflict occurs.
Positively resolve conflicts that adversely impact relationships.