Resolving Conflict at Work

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When it comes to workplace battles, there are more and better options than fight or flight. This course will teach you constructive ways of dealing with the kinds of conflicts that are bound to arise among your CRE teammates and the internal clients you serve.
Once you have completed this course, you'll be able to: 

Acknowledge and work with individuals with different perspectives and opinions than your own.  
Build positive business relationships and avoid unnecessary conflict.
Apply effective conflict resolution steps when conflict occurs.
Positively resolve conflicts that adversely impact relationships.


Resolving Conflict at Work
Begin self-paced component package.
Begin self-paced component package. Eligible: QPCR - Business Skills, Communication Duration: 1 hour Credit: 1 CPD
Satisfaction Survey - Resolving Conflict at Work
2 Questions
2 Questions Please help us better understand how we can improve our on demand programs by providing your feedback on this course
Certificate of Completion
1.00 hour credit  |  Certificate available
1.00 hour credit  |  Certificate available Upon successful completions of the assessment for this course you will be prompted to print/save a certificate of completion.